Our Philosophy

Our philsophy was incorporated by my father, C.O. (Jack) Horner (February 1914 - May 1984), and we believe in the same values today.

  • A Customer is the most important person in any business.
  • A Customer is not dependent on us - but we on him.
  • A Customer is not an interruption of our work - he is the purpose of it.
  • A Customer does us a favor when he calls.
  • A Customer is part of our business, not an outsider.
  • A Customer is a human being like ourselves, with the same feelings and emotions.
  • A Customer is not someone to argue or match wits with.
  • A Customer is deserving of the most courteous and attentive treatment we can give him.
  • A Customer is the fellow who makes it possible to pay our salaries whether we are truck drivers or managers.
  • A Customer is the life-blood of this and every other business.

We firmly believe in all of the above Commandments of good business. We need you and you need our SERVICE.

 

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George O. Horner -- President
Dave Maggart -- Vice President